Meetings Beginning for Co-Designed Approach to Community Resource and Support Referrals

Meetings Beginning for Co-Designed Approach to Community Resource and Support Referrals

Stratis Health, in partnership with Collective Action Lab, has been commissioned by a local private funder to facilitate the co-creation of a common approach using technology to support and facilitate referrals to address social needs across multiple sectors in Minnesota. An open invitation to a broad range of individuals and organizations launched the collaborative design of a sustainable shared solution for connecting people with needed and culturally responsive community resources and supports such as health care, food, transportation, and housing. Sector-specific partner meetings (payor, health care, and community organizations) have been set for the following dates:

Social needs resource referrals technology solutions enable organizations to screen for and identify a range of needs and electronically refer them to responsive services. Community-based organizations provide assistance beyond what the health care system is able or designed to deliver and vice-versa. A shared approach will expand the accessibility and navigability of resources for Minnesotans. An added and powerful benefit is the automated solutions offer a “closed-loop” feedback mechanism that can allow referring organizations to see whether and how specific referrals are addressed and acted upon.

This staged process for co-creating a common social needs resource referral approach in Minnesota includes partners that can identify the operational, financial, and other “must-haves” from all perspectives. This will help ensure the approach will succeed for the people using it, including the referring community and health care organizations.

Organizations involved in the earlier engagement process are included in this next phase of the work, as are any other interested organizations. It is a “bring-a-friend” effort. If your organization was not involved in the first phase and would like to be going forward, contact Senka Hadzic, shadzic@stratishealth.org.