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Critical Access Hospital Quality Improvement Resources

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As a national leader in supporting Critical Access Hospital quality improvement, Stratis Health has developed a variety of tools and resources that help critical access hospital (CAH) leaders identify best practices and support the implementation of improvement strategies.

Center for Opioid Resources and Education

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The Center for Opioid Resources and Education (CORE) supports clinical and non-clinical health care professionals in responding to the opioid public health emergency by bridging care gaps in disadvantaged, rural, and underserved populations, as part of the Stratis Health Opioid Addiction in Rural (SOAR) Extension for Community Healthcare Outcomes (ECHO) online learning series.

Service Recovery in Health Care

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This brief four-part recorded training series equips health care professionals with the knowledge and tools to support service recovery training at their facilities. We encourage viewing the sessions in sequence, but individual sessions may be used for stand-alone training and review.

Care Coordination Toolkit

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This toolkit strengthens the ability of professionals to increase care coordination and transitions.

Community-based care coordination is a partnership among health care professionals, clinics and hospitals, specialists, pharmacists, mental health professionals, community services and other resources working together to provide patient-centered, coordinated care. Whether in the context of an accountable care organization (ACO), integrated health partnership (IHP), accountable communities for health (ACH), patient-centered medical home (PCMH), health care home (HCH) or other structure, the goals are the same: continually improve health care quality and patient experience while reducing overall costs.

Rural Palliative Care Resource Center

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Tools and resources to build rural community capacity to care for those with serious illness, including a Stratis Health-developed framework and toolkit for rural community-based palliative care program development reflecting foundational components, process development, and service implementation. This toolkit contains guidance and links to a comprehensive set of resources to support rural leaders in developing community-based palliative care services.

Root Cause Analysis Toolkit for Long-Term Care

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This toolkit helps to examine and understand actual or potential problems, incidents, or concerns and anticipate them from happening again.

Root Cause Analysis (RCA) is a problem-solving method to investigate solutions to understand the underlying cause(s) of problems. Those causes are then changed to prevent the problem from happening again.

Health Plan Performance Improvement Projects (PIPs)

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Minnesota health plans that offer publicly subsidized health care programs implement performance improvement projects (PIP) to help improve public program members’ health and reduce disparities for low-income Minnesotans. The library of resources highlights a wide range of health topics identified as priorities for improvement, including preventive care, chronic illnesses management, and transitions in care.

Emergency Department Transfer Communication Measure

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This resource aids in assuring safe and efficient care transitions from rural emergency departments.

For transitions of care during emergency department (ED) transfers, a measure was developed at a National Quality Form to address transfer issues for critical access hospitals (CAHs). The measure is included in the Medicare Beneficiary Quality Improvement Project (MBQIP). MBQIP is a program of the Health Resources and Services Administration (HRSA) funded Office of Rural Health Policy’s (ORHP) Medicare Rural Hospital Flexibility Program (Flex).

Culture Care Connection

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This website helps to increase awareness and improve cultural competence for diverse populations.

Culture Care Connection is an online learning and resource center, developed by Stratis Health, aimed at supporting health care providers, staff, and administrators in their ongoing efforts to provide culturally competent care in Minnesota.

Minnesota MBQIP Reporting and Improvement Assistance

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In Minnesota and nationally, CAHs are required to report MBQIP measures to participate in Flex Program activities. Stratis Health supports the Flex Program with this resource to assist Minnesota CAHs with the MBQIP measures.