Quality Improvement Mentor performance improvement experience (PIE)
The national rural virtual Quality Improvement Mentors share their lived experience in finding the right recipe to advance quality in their critical access hospitals through Quality Time: Sharing PIE (performance improvement experience) conversations. Periodically, a few mentors come together to discuss a key ingredient in their rural hospitals’ quality improvement programs.
The QI Mentors share lessons learned, strategies, tips, and ideas from their in-the-field performance improvement experience, as well as a few valued supportive resources for each of their topics—and their favorite pie recipes.
Sit on down, maybe grab a cup of coffee and a piece of pie, and have a listen.
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PIE Conversations
Improving Swing Bed Quality
September 2023
In this session of Quality Time: Sharing PIE, mentors Kathe Bryant from Covington County Hospital in Collins, Mississippi, and Cara Cruz from Carson Valley Medical Center (CVMC) in Gardnerville, Nevada, share the proactive approaches they took to improve their swing bed programs. Learn more >
Preventing Readmissions
August 2023
In this session of Quality Time: Sharing PIE, mentors Linda Webb from Pulaski Memorial Hospital in Winamac, Indiana, Stacey Karvoski from Wallowa Memorial Hospital in Enterprise, Oregon, and Tammy Sudtelgte from Floyd Valley Healthcare in Le Mars, Iowa share the varied approaches their teams have used to reduce avoidable hospital readmissions. Learn more >
Fall Prevention Strategies
July 2023
In this session of Quality Time: Sharing PIE, QI Mentors Gloria Barth from Harrison County Hospital, Corydon, Indiana, and Jen Monzo, from McKenzie Health System, Sandusky, Michigan, share how they implemented successful fall prevention strategies at their critical access hospitals. Learn more >
Patient and Family Engagement
December 2021
In this session of Quality Time: Sharing PIE, Mentors Karen Hooker from Melissa Memorial Hospital in Holyoke, Colorado, and Brenda Stevenson from Titusville Area Hospital in Titusville, Pennsylvania, share some of the ways that staff at their facilities routinely engage patients and families in the care process. Learn more >
Favorite featured pie recipe: Chocolate Dream Pie
Making Quality Improvement Fun
August 2021
In this session of Quality Time: Sharing PIE, Mentors Mariah Hesse, BSN, RN, CENP, from Sparrow Clinton Hospital, St. Johns, Michigan, and Brenda Stevenson, RN, from Titusville Area Hospital, Titusville, Pennsylvania, share how they work to make quality improvement (QI) fun and engaging for the staff at their hospitals, including creative ways they’ve found to draw in staff from all levels at their facilities. Learn more >
Favorite featured pie recipe: Rhubarb Strawberry Pie
Using “Small Data” to Drive Big Improvements
June 2021
In this session of Sharing PIE, Ben Power, MS, CPHQ, from Barrett Hospital & HealthCare in Dillon, Montana, and ArvaDell Sharp, RN, from Pembina County Memorial Hospital in Cavalier, North Dakota, talk about data and how they approach using different sources of data in their small critical access hospitals. Learn more >
Favorite featured pie recipe: Peach Pie
How Board and Leadership Drive Quality Outcomes
March 2021
In this second leadership-focused session of Sharing PIE, executive, board, and clinical representatives from Sparrow Clinton Hospital in St. Johns, Michigan, share examples of how their board and senior leaders are engaged in helping drive quality outcomes. Learn more >
Favorite featured pie recipe: Dutch Apple Pie
Involving Board and Leadership to Drive Quality Outcomes
February 2021
In this episode, quality, clinical, and board representatives from Horizon Health’s Paris Community Hospital in Paris, Illinois, discuss how successful board and leadership engagement drives quality outcomes. Learn more >
Favorite featured pie recipe: Peanut Butter Pie
Engaging the Whole Team
December 2020
In this episode, Cindy Gilman from Carroll County Memorial Hospital in Carrollton Missouri, and Christy Mintah from Avera Holy Family Hospital in Estherville, Iowa discuss how to engage the whole hospital team in quality improvement. Learn more >
Favorite featured pie recipe: Apple Crisp Cheesecake Pie
The Impact of COVID-19 on Quality Improvement
August 2020
In this episode, Mariah Hesse from, Sparrow Clinton Hospital in St. Johns, Michigan, and Ben Power from Barrett Hospital & HealthCare in Dillon, Montana, discuss the impact COVID-19 had on their hospitals with regards to quality improvement (QI), and how they adapted their QI work accordingly. Learn more >
Favorite featured pie recipe: Fresh Strawberry Pie
Becoming a Quality Improvement Leader
April 2020
In this session of Quality Time: Sharing PIE, Cindy Gilman from Carrol County Memorial Hospital in Carrolton Missouri, and Karen Hooker from Kit Carson County Health Service District in Burlington Colorado, healthcare professionals from very different backgrounds, talk about how they became quality leaders. Learn more >
Favorite featured pie recipe: Pioneer Woman’s Pecan Pie